Technology Leader for Global Custody business operating as relationship manager between the core technology group and the business unit.

Roles & Responsibilities

Provided cross platform infrastructure expertise for business unit on day-to-day project requirements, RFI’s & RFPs, and incident management.

Provided pre and post “sales” infrastructure expertise for B2B business pitches, often pivotal and occasionally deal-breaking.     

Provided quality assurance of AD project requirements into the demand pipeline for cross business resource demand, improving clarity and reducing ambiguity

Produced annual technology demand profile for business unit from mainframes to PDAs

Managed internal infrastructure project group working on core systems (mainly mainframe) system upgrades and interfacing to business, technology and operations groups.

Successfully led project team augmenting internal staff and external consultants to reduce the recovery time of core mainframe system from over 13 hours down to 2.